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Contact Pioneer Electronics Customer Service

How to Reach a Person at Pioneer Electronics

Verified Contact Information

Toll-Free Number:

  • 1-800-421-1404
Call Now
Send Message

Customer Service:

  • 1-800-421-1624
    Cycle Service and Support
  • 1-800-228-7221
    Order Parts
  • 1-310-952-3090
    Repair and Warranty Service, West
  • 1-310-952-2000
  • 1-800-872-4159

Accessibility:

  • 1-800-421-1606

Legal:

  • 1-800-421-1613
    Privacy Inquiries

Customer Service:

pioneerdirect@pioneer-usa.com

Legal:

copyright@pioneer-usa.com
Copyright Infringement Inquiries
privacy.policy@pioneer-usa.com
Privacy Inquiries
canadaprivacy@pioneerusa.com
Privacy Inquiries, Canada
pusa.arbitration@pioneer-usa.com
To opt out Arbitration Agreement

Technical Support:

plasma@pioneer-usa.com
Plasma

Pioneer Electronics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Pioneer Electronics Phone Number
1 (800) 421-1404
Average Hold Time
00:01:13
Average Calls duration
2 minutes
Most Popular Pioneer Electronics Email Address
plasma@pioneer-usa.com
Pioneer Electronics Live Agent Availability
12% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Pioneer Electronics Customer Service?

To reach Pioneer Electronics Phone Number, you can dial the toll-free number (800) 421-1404. This line is available for clients who need assistance with their Pioneer products or have any inquiries. The customer service team at Pioneer Electronics is committed to providing timely and helpful support to all customers. They are available during standard business hours, which are Monday through Friday, from 8:00 AM to 5:00 PM Pacific Time (PT). It's important to note that Pioneer Electronics Technical Support response times may vary based on the volume of calls and the nature of the inquiries. For the most immediate assistance, it's recommended to call during non-peak hours.

For email communication with Pioneer Electronics Technical Support, you can send your inquiries, feedback, or support requests to info@proaudiodesign.com. This email address is monitored by the Pioneer Electronics customer support team, who are dedicated to providing detailed and helpful responses to all customer inquiries. When sending an email, please include as much information as possible about your issue or question to ensure a prompt and accurate response. The team aims to respond to emails within 24 hours during business days, but response times may vary. For urgent Pioneer Electronics Support matters, it's advisable to use the phone service for faster assistance.

To contact Pioneer Electronics Support via their website, navigate to the official Pioneer Electronics website. Once there, scroll down to the bottom of the homepage and look for the "Contact Us" or "Support" section. This section will typically provide various ways to get in touch with Pioneer Electronics, including a contact form, phone number, and email address. Filling out the contact form with your details and query will send your request directly to the Pioneer Electronics Contact team. The website's support team aims to respond to online inquiries within 24 hours during business days, ensuring that your concerns are addressed in a timely manner.

The Pioneer Electronics Address is located at 2050 W 190th St Suite #100, Torrance, California 90504, United States. This location serves as the central hub for the company's operations, including product development, marketing, and customer support. If you need to send correspondence or visit the headquarters for any reason, it's best to contact Pioneer Electronics customer service first to ensure that your visit is scheduled and that any necessary arrangements are made. For any postal mail, please include the full address to ensure your message is accurately delivered to the intended department within the Pioneer Electronics Contact team.

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Contact Information

Pioneer Electronics Website:

Pioneer Electronics Help Center:

Corporate Office Address:

Pioneer Electronics (USA) Inc
970 W. 190th Street, Suite 360
Torrance, California 90504
United States

Other Info (opening hours):

Customer Service Hours (PST):

Monday - Friday: 7:30am - 11:30am, 12:30pm - 4:00pm

More contact details

Why Customers Call Pioneer Electronics?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 43%
  • Product/ Service 26%
  • Request for Information 21%
  • Return/ Replace 3%
  • Account 3%
  • Staff 1%
  • Payments and Charges <1%
  • Refund <1%
  • Website/ Application <1%
  • Cards <1%
  • Activation/ Cancellation <1%
  • Shipping and Delivery <1%
  • Employment <1%

Customer Inquiries & Issues

43%
  • "AVH 3500 NES will not pair with my iPhone"
  • "Car audio issue"
  • "Car audio wiring problems"

Product/ Service

26%
  • "Won't work"
  • "Receiver won't work"
  • "Doesn't work"

Request for Information

21%
  • "Receiver help"
  • "new stereo need help"
  • "Looking for display Ribbon for pioneer receiver"

Return/ Replace

3%
  • "Replacement remote"
  • "Need a replacement for pioneer tv"
  • "Replace my remote control for radio"

Account

3%
  • "To unlock a radio I bought"
  • "My account is restricted"
  • "Radio passcode"

Staff

1%
  • "Services"
  • "Avh4100nex I am wanting service or technical support"
  • "Need to find a service to repair a home CD player"

Payments and Charges

<1%
  • "Issues on receiving payments"
  • "Transaction"
  • "Stop payment"

Refund

<1%
  • "Refund"
  • "Empty box refund"

Website/ Application

<1%
  • "App help"
  • "Installation backup camera"
  • "Download manual DEH4800BT"

Cards

<1%
  • "Cancil card"
  • "SPH DA120 SD CARD REPLACEMENT"

Activation/ Cancellation

<1%
  • "I would like to cancel my prescription"

Shipping and Delivery

<1%
  • "MAC Address location"

Employment

<1%
  • "Avh-w4500"

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